Client Showcases

  • Client Name: Cache Creek Resort
  • Location: Brooks, CA
  • Industry: Hospitality & Gaming
  • Employees: 2,500

Cache Creek Casino Resort is owned and operated by the Rumsey Band of Wintun Indians, located in Brooks, California. Cache Creek features over 3,000 slot machines and 142 table games, including a 28 table Poker Room. The 415,000-square foot property also includes a 200-room luxury hotel and health spa, eight restaurants, Club 88 entertainment venue, tribal-operated Mini Mart, Gas Station and Fire Station.

Cache Creek Casino has more than 2,500 employees, 1300 are unionized and 1200 are non-unionized. There is currently 1 bargaining unit. Cache Creek Casino Resort plans to have over 3100 employees by 2010 and is adding another bargaining unit.

Cache Creek Casino has an HRIS system for basic HR functions, but was unable to use it cost effectively to manage Labor Relations.

Prior to the implementation of LaborForce, Cache creek used paper files to manage their labor & employee relation's issues, such as employee grievances, mediations, or arbitration cases.

With the addition of the LaborForce software, Cache Creek Casino Resort Human Resources operations, developed a new solution within 30 days to automate and streamline their LR/ER functions. Cache Creek Casino uses LaborForce to manage its caseloads and resolution process, while maintaining a centralized database with documents, contacts, tasks, scheduling information and video.

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