The LaborForce Grievance Module is a powerful tool for managing your grievance or dispute resolution process from initial filing through resolution. Whether your organization is unionized, unrepresented, or a combination of the two, the Grievance Module can be configured to meet your organization's step process as dictated by your collective bargaining agreements, HR Policies or alternate dispute resolution procedures. The LaborForce Grievence Module is the tool that ensures cases are responded to consistently and in a timely manner. As with all the LaborForce modules, Grievance Manager will provide valuable reports and metrics when you need them for grievance and arbitration preparation, identifying trends in the workforce, contract negotiations, and resource allocation.

Module Features

> Track Grievance dates, status, summaries and case outcome

> Track Aggrieved Employees - link an employee from your Personnel Module to a grievance, automatically updating the selected employees personnel record

> Grievance to Contract Mapping - import your collective bargaining agreements and map out each step in your grievance process

> Grievance Violations and Articles Violated Tracking - track and report in all your grievances by custom grievance types such as;
overtime, CGA's, or unsafe working conditions.

> Activities/Notes - enter any notes, or schedule a meeting regarding a grievance step with the involved employees, shop steward, or case contacts. Have the appointment sync up to MS Outlook and notify the selected employees or contacts automatically

> Contacts - Add contacts such as witness, business agent or supervisor

> Supporting Files - upload photos, grievance forms, or any electronic file right into the grievance record
    
> Custom Fields - add your own group of custom fields to track more specific, or unique data items
    
> Generate Forms - Create MS Word mail merge forms right from the grievance record