Manage employee records and incident logs with precision and compliance. Seamlessly integrate HRIS systems for seamless data management. Conduct meticulous job history audits to ensure accurate documentation and transparency. Access comprehensive case histories for improved decision-making and accountability.

Track and manage complaints, investigations, violations, FMLA accommodation requests, and other incident data. Quickly access incident records for updates on dates, status, and case outcomes. Seamlessly link employee incident data to discipline, grievance, or EEO cases. Create action items such as notifications, reminders, tasks, meetings, and training to ensure compliance and patient safety. Identify areas within healthcare organizations that require monitoring and improvement.

Track and manage dates, status, and case-by-case outcomes while generating necessary documentation. Customize workflows to align with healthcare-specific requirements (for suspension, termination, performance assessments, or corrective plans). Document disciplinary actions, import contacts, upload files, and add custom fields tailored to healthcare processes.

Track and manage employee grievance dates, status, and outcomes while generating required documentation. Map out grievance process steps based on healthcare-specific policies and regulations. Customize grievance workflows to address staffing, scheduling, and compliance scenarios. Utilize historical data and trends to inform resource allocation and improve employee satisfaction.

Efficiently add notes, activities, tasks, contacts, files, and custom fields to each arbitration case. Track arbitration dates, status, and outcomes while generating necessary documentation. Build an arbitrator outcome scoreboard for convenient reference and analysis.

Streamline EEO case intake and management of progress and timelines in accordance with healthcare regulations. Document and file investigations related to EEO claims and complaints.

Transit

HR Case Management for Transit Authorities & Public Transportation

A mobile workforce needs a ride-along HR case manager.

Transit agencies operate in complex labor environments where union compliance, grievance tracking, and workforce documentation demand accuracy and consistency. LaborSoft is a centralized case management platform that transit HR teams can use to reduce labor risk and achieve clear oversight across employee relations issues.

See How LaborSoft Supports Transit HR Teams

Transit HR Software For a Mobile Workforce

LaborSoft helps transit authorities and public transportation organizations bring consistency to employee and labor relations. Our modular case management software combines customizable features with robust reporting, so your team can handle complex HR cases in a transit environment.

Keep It Simple

Simplify labor and employee relations with a centralized, cloud-based case management platform and unified repository for documentation. Automation and standardized processes help your team manage everything from employee grievances to disciplinary actions and compliance requirements.

Secure Your Data

Transit agencies must protect sensitive workforce and operational information across all depots, routes, and locations. LaborSoft helps transit HR teams stay audit-ready and reduce exposure to data risks in both union and non-union environments.

Improve Relationships

Unresolved employee concerns disrupt operations and can escalate into costly disputes. LaborSoft gives transit HR teams the tools to act on issues early and stay consistent in decision-making. You’ll strengthen labor relationships through transparent, well-documented case management.

How will your transit authority manage today’s most complex workforce challenges?

Transit organizations operate under constant pressure to keep communities moving while managing large, diverse workforces across depots, routes, and operational hubs. HR teams must navigate union agreements and complex regulatory requirements across multiple locations and job roles, all while remaining agile for dispersed workforce complaints.

When a grievance or compliance issue escalates, the impact can extend far beyond HR. Service disruptions and public scrutiny add urgency to every decision. Transit HR professionals need to respond quickly to avoid a labor dispute or work stoppage. Even so, every case must adhere closely to documented procedures and established agreements.

The Case Management Tools Transit HR Teams Need

Relieve the pressure on your transit organization and streamline administrative responsibilities with a centralized case management platform. The tools inside LaborSoft eliminate the challenges of manual paperwork and disconnected spreadsheets or legacy systems.

LaborSoft makes it easier for transit authorities to track grievances and resolve cases with consistent decision-making across the organization.

Custom Modules

Solutions For All Transit HR Professionals

Our comprehensive platform for case management and employee & labor relations provides tailored features to meet the unique needs of transit authorities and public transportation organizations.

Manage workforce issues at any depot or on any route in a uniform and supportive fashion with centralized oversight and easy-to-use modules. With LaborSoft, transit HR professionals have end-to-end solutions for roles such as:

Personnel Manager

Manage employee records and incident logs with precision and compliance.
Seamlessly integrate HRIS systems for seamless data management.
Conduct meticulous job history audits to ensure accurate documentation and transparency.
Access comprehensive case histories for improved decision-making and accountability.

Incident Manager

Track and manage complaints, investigations, violations, FMLA accommodation requests, and other incident data.
Quickly access incident records for updates on dates, status, and case outcomes.
Seamlessly link employee incident data to discipline, grievance, or EEO cases.
Create action items such as notifications, reminders, tasks, meetings, and training to ensure compliance and patient safety.
Identify areas within healthcare organizations that require monitoring and improvement.

Discipline Manager

Track and manage dates, status, and case-by-case outcomes while generating necessary documentation.
Customize workflows to align with healthcare-specific requirements (for suspension, termination, performance assessments, or corrective plans).
Document disciplinary actions, import contacts, upload files, and add custom fields tailored to healthcare processes.

Grievance Manager

Track and manage employee grievance dates, status, and outcomes while generating required documentation.
Map out grievance process steps based on healthcare-specific policies and regulations.
Customize grievance workflows to address staffing, scheduling, and compliance scenarios.
Utilize historical data and trends to inform resource allocation and improve employee satisfaction.

Arbitration Manager

Efficiently add notes, activities, tasks, contacts, files, and custom fields to each arbitration case.
Track arbitration dates, status, and outcomes while generating necessary documentation.
Build an arbitrator outcome scoreboard for convenient reference and analysis.

EEO Claims Manager

Streamline EEO case intake and management of progress and timelines in accordance with healthcare regulations.
Document and file investigations related to EEO claims and complaints.

Insights & Resources

Powerful Software for Transit Industry

Transportation and transit authorities rely on LaborSoft’s case management and labor relations solutions to manage workforce issues, union grievances, and labor cases from initial report through resolution.

Reduce potential problems BEFORE they gain momentum.

SCHEDULE A DEMO

HR Case Management for Transit Authorities & Public Transportation