Ensuring employee safety, union compliance and regional regulations, and a productive working environment is a critical component of the HR department in a utility company. It requires precision accuracy of tasks, complete collaboration between field managers and office personnel, and the utmost consistency to decrease risk of a costly dispute.
LaborSoft’s case management solutions provide utility companies and alternative energy providers with the tools they need to manage workforce issues and union relations from initial report through resolution. Our technology mitigates risk of labor relations bottlenecks, helps dispersed offices and field managers streamline compliance, ensures consistency across state lines, and lets you centralize employee events to focus on the people that drive your success.
Improved Employee Relations Tracking
Location: Juno Beach, FL
Before LaborSoft: Florida Power & Light Company used manual and PC based systems for tracking labor relations case management and reporting. Without a formal system for tracking grievances, arbitrations, and other labor relations activities, union activity was not being managed efficiently. The organization did not have a consistent view of the grievance or arbitration process.
With LaborSoft: FPL built a centralized labor relations case management system. Using the LaborSoft cloud, Florida Power and Light, could easily access all case data and case documentation. The centralized system encouraged collaboration among labor relations professionals, and managers could easily create case reports for both employee and union meetings. Centralized case data is also used to quickly generate standard reports detailing case status and activity. These capabilities gave Florida Power & Light labor relations professionals the tools they needed to effectively manage caseload activity and work with unions.