Ensuring employee safety, union compliance and regional regulations, and a productive working environment are all critical components of the HR department in a utility company environment, while also ensuring consistency across state lines. Precision tasks, complete collaboration between field managers and office personnel, and the utmost care is required to decrease the risk of a costly labor dispute.

LaborSoft’s case management and employee & labor relations solutions provide utility companies and alternative energy providers with the tools they need to manage workforce issues and union relations from initial report through resolution. These can help your company:

Oversee multiple union relations cases & compliance at once within a centralized single system
Ensure deadlines are met and equitable judgments align with former cases already logged in the system
Reduce the likelihood of potential problems BEFORE they come to light 


Florida Power & Light Company
Florida Power & Light Company

Location: Juno Beach, FL

Industry: Utilities

 Employees: 8,900

Before LaborSoft: Florida Power & Light Company used manual and PC based systems for tracking labor relations case management and reporting. Without a formal system for tracking grievances, arbitrations, and other labor relations activities, union activity was not being managed efficiently. The organization did not have a consistent view of the grievance or arbitration process.

With LaborSoft: FPL built a centralized labor relations case management system. Using the LaborSoft cloud, Florida Power and Light, could easily access all case data and case documentation. The centralized system encouraged collaboration among labor relations professionals, and managers could easily create case reports for both employee and union meetings. Centralized case data is also used to quickly generate standard reports detailing case status and activity. These capabilities gave Florida Power & Light labor relations professionals the tools they needed to effectively manage caseload activity and work with unions. 

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