Utilities Industry HR Case Management Solutions

Powering HR Departments With Innovative
Employee Relations Technology

Ensuring employee safety, union compliance and regional regulations, and a productive working environment is a critical component of the HR department in a utility company. It requires precision accuracy of tasks, complete collaboration between field managers and office personnel, and the utmost consistency to decrease risk of a costly dispute.

LaborSoft’s case management solutions provide utility companies and alternative energy providers with the tools they need to manage workforce issues and union relations from initial report through resolution. Our technology mitigates risk of labor relations bottlenecks, helps dispersed offices and field managers streamline compliance, ensures consistency across state lines, and lets you centralize employee events to focus on the people that drive your success.

Improved Employee Relations Tracking
Use dedicated tools and resources to oversee HR disputes, corrective actions, leaves, dismissals, reviews, assessments, and exit interviews.

Complete HR Documentation
A central repository for all investigative materials including documents, interview notes, pictures, and videos ensures secure storage, categorization, and access to all parties involved in dispute resolution.

HR Reporting & Analytics
Implement intelligent insights to better assess workforce trends, forecast employment needs, and reduce the likelihood of potential problems arising before they become costly labor issues.

Union Compliance & Collaboration
Oversee multiple labor relations and union compliance through individualized management in a consolidated system to ensure timely results and avoid penalties.

Enhanced Labor Relations Management
LaborSoft offers the tools your utility company needs to ensure grievances and arbitration are resolved in a timely and consistent manner.

Florida Power & Light Company

Location: Juno Beach, FL

Industry: Utilities

Employees: 8,900

Before LaborSoft: Florida Power & Light Company used manual and PC based systems for tracking labor relations case management and reporting. Without a formal system for tracking grievances, arbitrations, and other labor relations activities, union activity was not being managed efficiently. The organization did not have a consistent view of the grievance or arbitration process.

With LaborSoft: FPL built a centralized labor relations case management system. Using the LaborSoft cloud, Florida Power and Light, could easily access all case data and case documentation. The centralized system encouraged collaboration among labor relations professionals, and managers could easily create case reports for both employee and union meetings. Centralized case data is also used to quickly generate standard reports detailing case status and activity. These capabilities gave Florida Power & Light labor relations professionals the tools they needed to effectively manage caseload activity and work with unions.

Utilities Industry

Powering HR Departments With Innovative Employee Relations Technology

Florida Power & Light Company

Powering HR Departments With Innovative
Employee Relations Technology