Privacy Policy Overview

LaborSoft is committed to protecting the confidentiality and integrity of personal and organizational data entrusted to our platform. As a provider of cloud-based labor relations and HR case management software, we apply strict privacy and data protection principles across all aspects of our services.

Information Collection

LaborSoft collects information necessary to deliver and improve its services:

Personal Information

Information provided directly by users or customers, including:

  • Account and user profile information (e.g., name, email, organization)
  • Data entered into the platform, such as:
    • Employee relations cases
    • HR investigations
    • Notes, documents, and supporting materials

Automatically Collected Information

When users interact with the platform or website, LaborSoft may collect:

  • Technical data (e.g., IP address, browser type, device information)
  • Usage data (e.g., features accessed, interactions within the platform)
  • System logs for performance and security monitoring

Privacy Rights

Depending on applicable laws and regulations, individuals may have rights regarding their personal information, including:

  • Access: Request access to personal data
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of personal data, subject to legal or contractual obligations
  • Objection: Object to certain types of processing
  • Restriction: Request limitations on processing
  • Portability: Request a copy of data in a structured, commonly used format
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

Requests can be submitted through the contact information provided in our Privacy Notice.

Data Protection Practices

LaborSoft maintains a comprehensive security program designed to protect sensitive data, including:

  • Encryption of data in transit and at rest
  • Role-based access controls to limit data exposure
  • Continuous monitoring, logging, and threat detection
  • Secure development and deployment practices

Depending on the context, LaborSoft may act as a:

  • Data Processor – processing data on behalf of customers
  • Data Controller – for limited operational data (e.g., account management, support)

International Data Transfers

LaborSoft may process data using cloud infrastructure that spans multiple geographic regions. When personal information is transferred internationally, we implement appropriate safeguards to ensure compliance with applicable data protection laws.

Changes to This Privacy Policy

LaborSoft may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted with a revised effective date.

Additional Information

For more detailed information about how LaborSoft collects, uses, and protects data, please refer to the full Privacy Notice available upon request from LaborSoft.