Our customers in the education sector took advantage of our centralized labor relation case management features. They changed from disorganized case tracking, to being able to monitor every aspect of a case from initial filing to resolution through the cloud.
Learn more about how we did it below:
Location: Boston, MA
Before LaborSoft: Boston City Schools used PC products and paper files to manage their labor relations caseload. With their existing system, it was difficult to gather case information, track required activities, and prepare for upcoming arbitration cases.
With LaborSoft: Boston City Schools and LaborSoft created a cloud based labor relations system. The LaborSoft system provided centralized Labor Relation case management. BPS uses the system to track all grievance and arbitration cases. Reports are quickly generated that show where each case is in the resolution process. Documentation is stored on the cloud for easy access. Case preparation time has been significantly reduced, and when necessary, case files with full documentation are easily created for the legal staff.