For professionals in the Employee and Labor Relations field, HR investigations are A common occurrence. Whether you are within a Human Resources department at the hub of a multi-faceted company, or an individual leading of a small team of professionals in your own business venture, dealing with workplace issues and/or grievances is inevitable.
To avoid HR investigations becoming a bottleneck in operations, or resulting settlements costing thousands of dollars, initial steps should be taken. Advance preparation can streamline the process and resolve situations swiftly - with minimal disruption to the business.
Pre-Investigation & Interview Steps for HR Managers
Before the HR investigation process even begins, your team should be considering the outcome – a definitive resolution. Taking these initial steps will delineate a thorough and well documented process that carries through to arbitration, and the closing of cases.
Common reasons companies are unprepared to successfully handle grievances is lack of documentation or inaccuracies throughout the process. Unfortunately, many businesses rely on spreadsheets and antiquated procedures to manage HR issues. However, as the complexities of labor regulations continue to evolve, it’s becoming impossibly difficult to avoid human error from these manual processes – leaving companies at risk of legal complications.
LaborSoft is the leading partner for HR Case Management technology. Our innovative system provides the capabilities, intelligence, and flexibility companies need to oversee today’s employee and labor relations issues. Our engaging, user-friendly interface with point-and-click features, makes it easy to store, search, and archive case-related information. LaborSoft’s documentation, tracking, and reporting ensures HR grievances are facilitated quickly and accurately to save your company time and money managing HR investigations.
Learn why more companies are partnering with LaborSoft and integrating HR case management technology into their HCM solution.